Terms of service

TERMS OF SERVICE
Last updated: September 26, 2026

OVERVIEW
Welcome to Copper & Pulse. In these Terms of Service (“Terms”), “we,” “us,” and “our” mean Copper & Pulse. These Terms govern your use of our online store and your purchase of products from us. Our store is powered by Shopify, which provides the commerce platform we use to offer our products and services. By accessing our store or placing an order, you agree to these Terms and our posted Privacy Policy. If you do not agree, please do not use the store.

1. USE OF THE STORE
You must be legally able to enter into a purchase agreement in your location. You agree to provide accurate and current information when placing an order and to use the store only for lawful purposes. You may not interfere with the operation or security of the store, submit fraudulent orders, or use our content without permission.

2. PRODUCTS AND PRODUCT INFORMATION
We aim to describe and display products accurately. Colors and appearance may vary slightly depending on your screen and lighting. Product availability, specifications, and prices may change without notice. Please review each product’s description, dimensions, and available options before ordering. If you have a question about fit or materials, contact us before purchasing.

3. ORDERS AND ACCEPTANCE
Submitting an order is an offer to purchase. We may decline or cancel an order if a product is unavailable, information is incorrect, payment cannot be processed, or we reasonably suspect fraud or misuse. If we cancel an order after payment has been collected, we will refund the amount collected for that order. We may contact you to verify order details or resolve an issue before fulfillment.

4. PRICES, PAYMENT, AND TAXES
Prices are displayed in the currency shown at checkout. Shipping charges and any applicable taxes or fees are shown during checkout before you submit your order. Payment must be successfully processed before an order is fulfilled. Your payment provider may apply its own terms and currency conversion charges. You are responsible for any duties or import charges imposed by your destination country, as described in our Shipping Policy.

5. SHIPPING AND DELIVERY
Shipping destinations, available shipping methods, charges, and estimated delivery times depend on the delivery address and are shown at checkout or in our Shipping Policy. We only accept orders for destinations available at checkout. Delivery estimates are not guarantees and can be affected by carriers, customs, weather, and other circumstances outside our control. Please check your shipping address carefully and contact us promptly if it needs correction. Refer to our Shipping Policy for current processing, tracking, and delivery information.

6. RETURNS AND REFUNDS
Our posted Refund Policy explains return eligibility, the time period for requesting a return, exceptions, and the refund process. Please contact us before sending an item back so we can provide return instructions. Nothing in these Terms limits consumer rights that cannot legally be excluded in your location.

7. ERRORS AND CHANGES
We may correct typographical errors, inaccuracies, or omissions in product descriptions, availability, prices, or other store content. If an error materially affects an order you have placed, we will contact you where practical and offer an appropriate resolution under applicable law.

8. INTELLECTUAL PROPERTY
Our store content, including text, images, branding, and design, belongs to Copper & Pulse or its respective rights holders and is protected by applicable intellectual property laws. You may use the store for personal shopping purposes, but may not reproduce or commercially exploit its content without permission.

9. THIRD-PARTY SERVICES AND LINKS
Our store may include links or services provided by third parties, including payment and delivery providers. Those providers may have their own terms and privacy practices. We are not responsible for content on third-party websites that we do not control. Shopify provides the platform for our store, but purchases from our store are made with Copper & Pulse, not Shopify.

10. PRIVACY
Our Privacy Policy explains how personal information is collected, used, and shared when you visit our store or place an order. Please read it before providing your information.

11. DISCLAIMERS AND LIABILITY
We make reasonable efforts to keep the store available and its information accurate, but cannot promise uninterrupted access or error-free content. To the extent permitted by applicable law, we are not responsible for losses caused by events outside our reasonable control. Nothing in these Terms excludes or limits liability or consumer rights where doing so would be unlawful. Products are not presented as medical treatments unless expressly stated and lawfully supported.

12. CHANGES TO THESE TERMS
We may update these Terms from time to time by posting a revised version on our store and changing the “Last updated” date. The version in effect when you placed an order applies to that order unless applicable law requires otherwise.

13. CONTACT
For questions about these Terms or an order, contact Copper & Pulse at 18129921916@163.com.